Increase in the number of orders for an Asian restaurant: more than UAH 1,208,913 in profit and ROAS of 535.59% in 10 months

Our cooperation with this client has been going on for a long time, and we have recently expanded the range of our services by providing the restaurant with a corporate blogger for effective promotion on TikTok as an additional channel for attracting an audience.
535,59%
ROAS
$5 915,68
advertising campaign budget
588 922
people were reached by the advertising campaign
3 579 421
times the ad was shown
12 497
times the ad was shown
12 206
profile visits
1 894
left orders
$31 683,87
value of orders

Details

GEO
Odesa, Ukraine
Target audience
Men and women over 18 who want to try something new and are interested in Asian cuisine
Niche
Food delivery

However, this challenge was different – the client wanted to increase the number of orders through the website and mobile app, in particular among a new, cold audience.

Task

Client: Asian restaurant
Advertising goals: increase the number of orders through the website and mobile application
Source of traffic: Facebook Ads

Work progress

Setting the task and analyzing the client

The client, an Asian restaurant in Odesa, contacted us to increase the number of orders through the website and mobile app, especially among the new cold audience. We have already cooperated with this client by providing promotion services through TikTok, and now we have expanded our cooperation by using Facebook Ads. Objective: Increase the number of orders through the website and mobile app.

Identifying target audiences

We developed different target audiences for the restaurant's ads.

Strategy development and implementation

At this stage, we developed a 3-stage promotion strategy: Stage 1: Increase the number of orders through the website among the cold audience; Stage 2: Increase traffic to the Instagram profile; Stage 3: Increase the number of orders through retargeting.

Performance results and efficiency analysis

We were able to significantly increase the number of orders for the restaurant, achieving a total profit of over UAH 1,208,913 and a ROAS of 535.59%. Working with cold audiences and retargeting allowed us not only to attract new customers but also to strengthen the loyalty of current users.

Audiences for advertising for a restaurant

We started with this audience.

– Location (place of residence): Odesa, Odesa region
– Age: 18–54
– Interests: Asian cuisine, Japanese cuisine or sushi
– Excluding user audience: customer base, customers on the website and in the app

Let’s consider these two types further:

Audience 1 (cold audience).
– Location (place of residence): Odesa, Odesa region
– Age: 18–53
– Similar audience (UA, 2%)
– Excluding custom audience: customers on the website and in the app

Audience 2 (for retargeting)
– Location (place of residence): Odesa, Odesa region
– Age: 18–54
– Audiences: customer base, visitors to Instagram profile, website and app users
– Excluding user audience: customers on the website and in the app

Working on a project to increase the number of orders for a restaurant

As part of our strategy, we developed a sales funnel that starts with working with a cold audience by directing users to the website and Instagram profile, where they could learn about the restaurant and the products it offers. Then, after users visited the website or profile, they were shown further ads aimed at informing this audience about special offers from the restaurant and encouraging them to place an order.

The goal of the funnel we chose was to optimize the process of attracting potential customers, which ultimately allowed us to achieve a significant increase in the number of orders for the restaurant.

Stage 1: Increase the number of orders through the website by advertising to a cold audience

At this stage, we focused our efforts on attracting a cold audience by developing a creative strategy based on the use of video creatives. The creatives were based on the top menu items of interest. Of course, in the end, people didn’t necessarily order these items, but they attracted attention quite well.

Here are examples of creatives:

Stage 2: Increase the number of visits to the Instagram profile

To optimize our promotion strategy and identify the most effective creatives, we initiated a campaign aimed at increasing the number of visits to our Instagram profile. This not only helped increase traffic to the Instagram profile, but also provided us with valuable insights to optimize our future marketing efforts.

Stage 3: Increase the number of orders through the website using retargeting

In the third stage of our strategy, we focused on retargeting, using static images to attract users who have already shown interest in our website or products.

Before that, we conducted an in-depth analysis of competitors’ offers in this saturated niche. As a result, we chose the most attractive offers, such as “15% off for a review on social media,” and also used the client’s ideas, such as “birthday gift” and “50 UAH for the first order.”

Here’s how we used creativity:

One of the challenges of this stage was the lack of new advertising materials from the client, which forced us to work with existing resources. Despite this, we were able to achieve amazing results by effectively using retargeting to increase the number of orders through the website, which once again confirms our ability to achieve high performance even in difficult conditions.

Total results of work in Facebook Ads:

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