Messenger marketing

Messenger marketing services from 4LIMES

Create a bot for Slack

Automate workflows, collect customer information, communicate with users 24/7 and more.

Order a unique voice bot

The program completely replaces the call-center operator. Voice bot makes automated calls in 24/7 mode

Get a unique chatbot for your online store

Customize messenger communication with customers – automate routine processes and customer communication. Bot will become the best business solution – optimize sales, saving your time and money.

Get a chatbot for the service industry!

Chatbots help to maximize automation of communication processes in the service industry: delivery services, travel agencies, ticket booking, etc.

Order a chatbot for business automation

Set up a bot for automatic communications with customers via phone and messengers. Chat bots help to maximize automation of all routine processes in your company.

Telegram bot development on a turnkey basis

Chatbot is your opportunity to automate routine business processes, launch newsletters and set up auto-responses in a customer-friendly messenger.

Chat bot development for Viber

Chat-bot in this messenger is the realization of any business task: mini-site, virtual assistant, online store, support service, etc.

Developing a chatbot for Facebook Messenger

A Facebook chatbot is an indispensable tool for taking orders, sending mass messages, personalized offers, auto-replies and collecting data about your current and potential customers.

Creating a chatbot for recruiting

Easy customization to the main objectives of the company. Collect the necessary analytical data for candidate review. Integration with your software or CRM system.

Creating a chatbot for Instagram

Instagram chatbot is your virtual assistant that frees you from the routine of replying to subscribers’ messages. It is the most reliable and effective tool for working with Instagram posts.

What is messenger marketing

Messenger marketing is a marketing tool through which businesses can communicate with their target audience on a more trusted level.
Messengers are a great platform to communicate interactively with the customer and increase user engagement.

What is a messenger for?

Messengers are becoming more popular than other types of online platforms due to the convenience and speed of communication, as well as the absence of unnecessary hype, pictures, and news. Plus, messenger is always a private communication.

What can messengers do?

Help to build competent communication with customers: timely technical and informational support from the company, quick feedback from the buyer

Promptly inform the audience about new products, promotions, discounts and sales

Increase loyalty: improve your image, recognition by building community and supporting brand advocates

How do you use messengers for marketing?

To make messenger marketing work to its full potential, you must initially choose the right platform. Today, the most popular platforms in the CIS are WhatsApp, Viber, Telegram and Facebook messenger. Each of these platforms has its own peculiarities that businesses need to take into account.

TELEGRAM

Of all the messengers, Telegram is the most advanced and innovative platform with a developed bot infrastructure.
Use Telegram if:

you need secure communication channels;
you want to communicate with your customers not only by private messages, but also by bots; you
need to attract customers using new communication channels.

VIBER

Viber is the most popular messenger in the CIS, so it is mainly used by companies with Russian-speaking target audience.

Paid advertising here can be seen in several places:

a clickable advertising banner pops up after the end of a conversation in Viber;
ads also appear in the “Sticker Packs” section;
video ads in the PC application.

Paid ads in Viber are needed to get additional reach.

Choose Viber if:

your target audience is Russian-speaking users;
you are looking for a new channel to popularize
your brand and communicate with
your target audience;
your company needs a messenger that helps you communicate with your customers and interact within the company.

WhatsApp

It is the most popular messenger in the world, with the number of users reaching 1.7 billion. And its main advantage and difference from other platforms is its mass appeal. It is also worth considering that

WhatsApp does not have the function of sending paid messages and displaying advertisements.

This platform is perfect for you if:

youhave an international business;
you are looking for a direct channel of communication with consumers;
your company needs a system for employee communication.

FACEBOOK-MESSENGER

This platform is the second most popular worldwide. Facebook-messenger is used to communicate with friends and brand page subscribers.
Choose Messenger if:

you or your brand frequently use Facebook;
company needs an alternative contact form on the website. After all, using Messenger, your visitors can send messages to the brand’s Facebook page;
you are looking for a practical tool to communicate with customers and employees.

Why choose 4Limes

Our clients save significantly on the costs associated with hiring full-time employees, but still receive all the benefits of an experienced marketer.

Flexibility

Our flexible business model will meet the needs of customers of different forms of business.

Original approach

Our experience has repeatedly helped us implement a large number of successful strategies.

Team

Experienced professionals are always focused on achieving the best result for your business.

Our satisfied customers

Any questions?

Fill out the form to get a marketing strategy consultation from 4Limes. Our expert will contact you within a few hours!

The potential of using messengers in business

As you can see, the possibilities of messengers are almost limitless. You can:

Advise

Notify

Collect subscribers

Sell

Create newsletters

Make money on advertising space

Messenger marketing from 4Limes

We clearly define the needs of the customer and work to achieve the set objectives
Weuse only “white” tools of promotion in messengers
We work with all messengers, taking into account the features of each platform
We regularly analyze the results and report to the customer
We use modern methods of promotion in messengers, such as chatbots, building sales funnels

What is included in the service

The full cycle of work to implement messenger marketing is quite extensive, so we divided it into several steps.

1

Foundation design phase

structuring the foundation (portrait of CA and pains) working out UTP; creating a chain of offers Timing of works: 7-14 days

2

Designing the customer journey

work out the chain of messages display the logical structure on the board for easy perception and further work form TOR to the designer for graphic images (for the tunnel, LGT, mock-up, images for content and for the advertising campaign) Terms of work: 14-30 days

3

Tunnel construction on the Chatbot platform

prepare the platform connect messengers connect payment systems (if necessary) build chatbot check images, links, texts, dates, connection of messengers test the chain of messages Timeline: 7-14 days

4

Setting up an advertising campaign and analytics

set up metrics inside the platform and prepare links for the advertising campaign create and install retargeting pixels create RC inside Facebook test different audiences, select them according to their indicators launch traffic form a database of bot answers to typical questions analyze indicators and adjust the tunnel provide a report with conversions summarize preliminary results of the test Timeline: 14-30 days

Cost

The cost of implementing messenger marketing is influenced by many factors: from the complexity of the niche, customer needs and target audience, to the choice of messenger and the customer’s budget.

Minimum cost of the service: from $600

Timeline:
30-45 days assembly;
30 days advertising.